Clear answers before you begin

A1 is the first DiverseFX English pathway. It develops essential language for simple everyday introductions, information, transactions and conversations across speaking, listening, reading and writing.

A2 extends familiar English so learners can describe experiences, discuss plans and manage a wider range of everyday, travel, service and workplace exchanges.

A1 suits learners starting or rebuilding essential foundations. A2 suits learners who already understand and use basic familiar English and want greater independence. A formal placement service is not currently advertised.

Not yet. B1+ is shown as Coming Soon and will not be offered until its learning and assessment pathway is ready.

Yes. Learners work through structured lessons and activities at their own pace. Human tutoring is not included in the A1 or A2 course price.

The approved model is once-off course access rather than a recurring subscription. Final customer access terms will be stated before purchasing is enabled.

Participation does not automatically prove mastery. Assessments collect evidence across English skills, and some productive work may require human review.

The platform includes certificate eligibility and verification architecture. Certificates are issued only after the authoritative course and assessment requirements are met; publication is currently inactive.

Emma is the free DiverseFX English site assistant. She helps with discovery, navigation, account guidance and confirmed Support escalation. She is not a Tutor or a substitute for paid learning services.

Olivia provides optional paid Learning Assistance inside an eligible English course and lesson you own. She can explain, give examples and support practice within that course context.

Amelia is the standalone AI English Tutor. She can lead one-to-one conversation, practice, correction and adaptive teaching. No English course is required.

No. Olivia and Amelia are separate products with separate balances, sessions and purposes.

A1 Beginner is R497 once-off and A2 Elementary is R597 once-off. Purchasing remains unavailable during final launch review.

The approved packages are 15 minutes for R109, 30 minutes for R179 and 60 minutes for R349. An eligible owned course is required.

Amelia costs R349 for one hour (3,600 seconds). She is standalone and requires no course. Unused purchased Tutor time remains available for later sessions.

Only independently verified active connected time is deducted. Disconnected, failed or ended periods are not intended to be charged.

No. Courses and paid AI services remain inactive during owner review. No live or Sandbox payment should be attempted from this preview.

Emma can assist with ordinary site guidance. Signed-in learners can use My Support for account, course, assessment, balance or technical issues.

Provide the relevant order or session reference through authenticated Support when available. Do not send passwords, payment-card details or private credentials.